System Support Products, Inc. Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Information Collection

What personal information do we collect from the people that visit our website? We do not collect any personal information when you visit our site.

What personal information do we collect from the people who use our applications? We do not receive any personal information when you use our apps.

When do we collect personal information? We collect information from you when you purchase a product from our web site (through PayPal) or e-mail a support request.

Information Usage

How do we use your information? We use the information we receive from PayPal when you make a purchase in order to process your purchase and to inform you of any future updates (free or paid) to the application that you purchased. We do not use your information to market products or services to you unless they specifically relate to the product you purchased. When you send us a support request, we use the information you supply to respond to your request.

Information Protection

How do we protect your information? An external PCI (Payment Card Industry) compliant payment gateway handles all Credit Card transactions. We do not receive your credit information.

Cookie Usage

Do we use browser 'cookies'? We do not use browser cookies for tracking purposes at this time.

3rd Party Disclosure

When do we disclose your personal information to 3rd parties? We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for any reason. If we sell the rights to a product you have purchased to another party, you will be notified of any changes in the privacy policy by the new owners.

iOS Application Ads

What data collection is used by your in-app advertising? We use Google AdMob to deliver in-app advertising for some of our iOS apps. Google may collect and use your information to display advertising on your mobile device. Google's privacy policy:

COPPA (Children Online Privacy Protection Act)

What is your policy regarding COPPA? We do not specifically market to children under the age of 13 years old.

Fair Information Practices

What is your policy regarding Fair Information Practices? In order to be in line with Fair Information Practices, should a data breach occur we will notify you by email within 7 business days. We do not receive or store your credit information so any such data breach would not put your credit information at risk.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. What is your policy on spam e-mail? We collect your email address in order to: To be in accordance with CANSPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can contact us at the e-mail address below and we will promptly remove you from all correspondence.

Privacy Policy Changes

If any changes are made to our privacy policy, they will be documented here:

2017-10-28 Initial posting

Contact Information

If you have any questions regarding this privacy policy, you may contact us at:

System Support Products, Inc.
7620 Arlen St
Annandale, VA 22003